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Client Store Terms

The operating rules for organizations, clubs, creators, and brands using an Apparel You merchandise store.Effective and last updated: 2 September 2026
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1. Client relationship

These terms apply to a club, organization, creator, brand, or other client approved to operate a merchandise store through Apparel You. They supplement the general Terms and any written commercial arrangement agreed with the client. If a signed agreement directly conflicts with these terms, the signed agreement controls for that conflict.

2. Products, quotes, and pricing

A client may submit proposed products, artwork, descriptions, and branding. Apparel You reviews production suitability and provides an AU cost and related quote. A product becomes available only after the required approvals. The selling price cannot be below Apparel You’s confirmed cost. Suggested prices are guidance unless expressly agreed otherwise.

3. Branding and content rights

The client confirms it owns or is authorized to use all names, logos, artwork, photographs, trademarks, and other content supplied for the store. The client grants Apparel You a limited licence to host, display, adapt for production, advertise the store’s products, and manufacture and fulfil orders. The client must promptly report unauthorized or outdated content.

4. Orders and customer service

Apparel You hosts the store, collects customer payment, manufactures paid orders, manages delivery or collection, and handles order-status updates and customer remedies. Apparel You may pause a product or order because of stock, production, quality, legal, payment, or rights concerns. Customer refunds, reversals, discounts, and fulfilment corrections may reduce the related sale and client earning.

5. Discounts

A client-store product discount applies to the whole eligible product and must not reduce the selling price below Apparel You’s cost. Apparel You may issue platform discount codes subject to their stated eligibility, duration or use limit. Discount responsibility and its effect on client earnings follow the pricing shown in the client portal or the parties’ written arrangement.

6. Earnings and payouts

The client’s agreed earning becomes payable only after the related paid order is fulfilled and marked completed. Cancelled, refunded, reversed, fraudulent, unpaid, or disputed transactions do not generate a final payable earning. A payout request must leave the required balance in the client account. That balance is the TT$50 base account reserve plus all outstanding client-supplied inventory fees, unless Apparel You approves final account closure or another written arrangement. Payout information must be accurate and belong to an authorized recipient.

7. Hosting fees and store access

Approval creates a private draft store and does not start billing. The 30-day free trial begins once, at the date and time the owner first publishes the store. Unpublishing, pausing, closing, reopening, or transferring a store does not restart or extend the trial unless Apparel You expressly agrees in writing.

After the trial, the current hosting fee is TT$50 per month, unless the client portal or a written agreement shows another amount. A monthly hosting fee is waived for a billing period in which the store meets the displayed sales-waiver threshold. Client-supplied inventory fees are separate and remain payable according to the selected inventory tier.

8. Optional automatic renewal

Automatic renewal is optional and is not enabled merely by applying for, receiving approval for, or publishing a store. Where the option is available, the owner must actively select automatic renewal, complete WAM’s hosted checkout, authorize the payment method for future off-session charges, and accept the amount, frequency, trial end date, and cancellation terms shown before enrolment.

When enabled, the client authorizes WAM, acting for Apparel You, to charge the applicable monthly hosting fee on or after each billing date until automatic renewal is cancelled or the store arrangement ends. Apparel You stores only WAM identifiers and limited payment-method details needed to display and manage the subscription; WAM retains the underlying card credentials.

The owner may cancel automatic renewal through the client portal where that control is available, or by contacting apparelyoutt@gmail.com. Cancellation stops future renewal charges but does not reverse a fee already validly charged or remove amounts already due. Cancelling automatic renewal does not by itself close the store.

9. Failed payments, suspension, and billing errors

If an automatic charge fails, requires additional cardholder action, or cannot be completed, the owner must update the payment method or pay through the available checkout. Apparel You may retry the charge only as disclosed in the portal or a billing notice. We may pause automatic renewal or public store access while a fee remains overdue, after giving reasonable notice where practicable. Suspending public access does not erase completed-order, accounting, inventory, payout, or payment obligations.

Report a duplicate, incorrect, or unauthorized hosting charge promptly to apparelyoutt@gmail.com. Confirmed billing errors will be corrected or refunded through the available payment method. Payment-provider processing times may apply.

10. Data and confidentiality

Clients receive access only to store information reasonably needed to manage products, performance, and earnings. Clients must protect account access and any non-public sales or payout information. Customer personal information must not be copied, used for unrelated marketing, or disclosed except where expressly authorized and lawful.

11. Client indemnification

To the extent permitted by law, the client agrees to indemnify and hold harmless Apparel You and its personnel from third-party claims, losses, liabilities, damages, and reasonable legal costs arising directly from: store names, branding, artwork, photographs, product descriptions, statements, instructions, or other content supplied by or on behalf of the client without the necessary rights, permissions, or accuracy; the client’s unlawful or unauthorized use of the store platform; the client’s misuse or unauthorized disclosure of customer or non-public information; or the client’s material breach of these Client Store Terms.

Apparel You will notify the client within a reasonable time after becoming aware of a covered claim and will allow reasonable participation in its defence or settlement. The client must not agree to a settlement that admits wrongdoing by, imposes an obligation on, or restricts Apparel You without our prior written consent. This indemnity does not apply to the extent a claim was caused by Apparel You’s negligence, fraud, wilful misconduct, or breach of these terms.

12. Ending a store arrangement

Either party may request closure subject to completing or resolving open orders, refunds, fees, inventory, and payouts. A client owner may use Request store closure in the client portal. If there are no active orders or unreconciled client-supplied items, the storefront is closed and no new hosting periods are created. Any active automatic-renewal subscription must also be cancelled; Apparel You will cancel it as part of a completed closure, but the owner should review the billing status shown in the portal. Fees and other obligations already incurred before closure remain payable. Apparel You may retain transaction, payment, billing-consent, artwork-approval, closure-audit, and accounting records where reasonably required. Contact apparelyoutt@gmail.com if you need help with closure or want to request reopening.

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